Terms of Service

1. Acceptance of Terms

By accessing or using FrenchPat ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

FrenchPat is an information and organizational tool designed to help users navigate French administrative procedures. The Service provides:

• Step-by-step guides for French administrative services
• Document checklists and tracking
• Reminder notifications
• Secure document storage
• Progress tracking for administrative procedures

3. Important Disclaimers

We are not:

• A law firm or legal service
• A tax advisory service
• An immigration consultant
• An official government service

Always verify information with official French government sources and consult qualified professionals for your specific situation.

4. User Accounts

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Keep your account credentials secure
• Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Share your account with others
• Upload malicious content or malware
• Attempt to access other users' data
• Interfere with the proper operation of the Service
• Reverse engineer or copy our software
• Use automated systems to access the Service without permission

6. User Content

You retain ownership of any documents and content you upload to the Service. By uploading content, you grant us a limited license to store and process that content solely to provide the Service to you.

You are responsible for ensuring you have the right to upload any content and that it does not violate any laws or third-party rights.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Fees and Payment

FrenchPat offers both free and paid subscription plans. For paid plans:

• Fees are charged in advance on a monthly or annual basis
• You can cancel your subscription at any time
• Refunds are handled according to our refund policy
• We may change our pricing with 30 days notice

9. Intellectual Property

The Service, including its design, features, and content (excluding user content), is owned by FrenchPat and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months
• We are not responsible for any decisions you make based on information from the Service

11. Indemnification

You agree to indemnify and hold harmless FrenchPat and its team from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Service Modifications

We reserve the right to:

• Modify or discontinue any part of the Service
• Change these Terms with notice to users
• Suspend or terminate accounts that violate these Terms

13. Account Termination

You may close your account at any time through the Settings page. We may also terminate or suspend your account if you violate these Terms. Upon termination:

• Your right to use the Service ends immediately
• You can request export of your data before deletion
• We will delete your data according to our Privacy Policy

14. Governing Law

These Terms are governed by the laws of France. Any disputes will be resolved in the courts of Paris, France, unless otherwise required by consumer protection laws in your country of residence.

15. Dispute Resolution

If you have a dispute with us, please contact us first at support@frenchpat.com to try to resolve it informally. If we cannot resolve the dispute, you may pursue formal legal action as described above.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

17. Contact

For questions about these Terms, please contact us at:

• Email: legal@frenchpat.com